Effective date: October 26, 2026

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Important
This policy applies only to products purchased from BELLAMADRE. It does not govern eligibility for or participation in BELLAMADRE's complimentary beauty-session program.

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BELLAMADRE may sell merchandise and other products to help support its nonprofit mission and programs for moms.

 

By placing an order through BELLAMADRE's website, you agree to this Product Sales & Refund Policy and any additional terms shown at checkout.

1. Optional purchases and mission support
Product purchases are entirely optional and are not required to request, qualify for, or receive a complimentary BELLAMADRE session. A product purchase is payment for a moms services. BELLAMADRE expressly states and retains documentation required by law, 50% of all purchases are a tax-deductible charitable contribution.
 

2. Order acceptance
Submitting an order does not guarantee acceptance. BELLAMADRE may decline or cancel an order before shipment for reasons such as product unavailability, suspected fraud, pricing or listing errors, payment problems, shipping restrictions, or other legitimate business reasons. If BELLAMADRE cancels a paid order before shipment, the amount paid for the cancelled item(s) will be refunded.
 

3. Prices, taxes, and payment
Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes, shipping charges, and other disclosed charges
will be shown before checkout where required. Payment is due at checkout through the payment methods made available on the website. Payment processing may be handled by third-party processors subject to their own terms and privacy practices.
 

4. Processing, shipping, and delivery
Orders are normally processed within 7-10 business days.. United States Available shipping destinations only and estimated delivery times are shown at checkout or on the website. Delivery dates are estimates unless BELLAMADRE expressly guarantees a date. Customers are responsible for providing a complete and accurate shipping address.
 

5. All sales final - change-of-mind returns
Except as stated below or as otherwise required by applicable law, ALL SALES ARE FINAL. BELLAMADRE does not accept returns, exchanges, or refunds because a customer changed their mind, no longer wants the item, ordered the wrong size/color when the correct item was supplied, or otherwise decides not to keep a correctly supplied product. This policy should be reviewed before completing a purchase.
 

6. Damaged, defective, incorrect, or materially misdescribed items
If an item arrives damaged, defective, incorrect, or materially different from the product ordered, contact
BELLAMADRE at bellamadrecorp@gmail.com within [7 days] after delivery. Include the order number, a description of the issue, and reasonably requested photos or other evidence. BELLAMADRE will review the claim and, when appropriate, provide a replacement, refund, or other remedy consistent with applicable law. Do not return an item unless BELLAMADRE provides return instructions.
 

7. Orders that are not delivered
If an order does not arrive, contact BELLAMADRE at bellamadrecorp@gmail.com. BELLAMADRE may ask you to confirm the shipping address, check tracking information, or cooperate with a carrier investigation. Nothing in this policy limits any refund or cancellation right that applies when merchandise is not shipped or delivered as required by applicable law.
 

8. Shipping delays and cancellations
BELLAMADRE will use reasonable efforts to ship orders within the timeframe stated when the order is placed. If shipment is materially delayed, BELLAMADRE will provide any notice, cancellation option, or refund required by applicable law. If no shipment time is stated, applicable federal rules may require shipment within a specified default period.

 

9. Lost or stolen packages after delivery
If carrier tracking shows an order as delivered but you cannot locate it, contact the carrier and BELLAMADRE promptly. BELLAMADRE will reasonably assist with available tracking or claim information, but responsibility for a package after confirmed delivery may depend on the circumstances and applicable law.
 

10. Product descriptions and availability
BELLAMADRE aims to describe products accurately. Colors and appearance may vary slightly due to screens, photography, production batches, or other reasonable variations. Product availability is not guaranteed until an order is accepted and fulfilled. Nothing in this section permits a materially false or misleading product description.
 

11. Promotions and discount codes
There are NO Promotions, discounts, or coupon codes stated with the offer.
 

12. Non-waivable consumer rights
This policy is intended to state BELLAMADRE's voluntary return and refund rules. It does not waive, exclude, or limit rights or remedies that cannot lawfully be waived, including rights that may apply to defective, damaged, incorrect, misdescribed, undelivered, or unlawfully delayed merchandise.
 

13. Changes to this policy
BELLAMADRE may update this policy prospectively. The version presented or linked at the time of your purchase will generally govern that order, except where applicable law requires otherwise.

 

14. Contact
Questions about an order, shipping, or this policy may be sent to BELLAMADRE at product-support
bellamadrecorp@gmail.com, 571-762-6854, or 7371 Atlas Walk Way ste. 138 Gainesville, VA 20155. Please include your order number when contacting us about a purchase.

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